Orange insurance
With Orange Care, the orange mobile phone insurance scheme, costing from as little as £6 a month – can you really not afford to cover your mobile or smartphone with an Orange mobile phone insurance package? If you're on a pay monthly contract with Orange - before calling Orange or dropping in to one of their High Street stores to arrange Orange mobile phone insurance, do check that you haven't already got Orange Care included in your pay monthly contract anyway.
How much does Orange mobile phone insurance cost?
There are currently three price bands for Orange mobile phone insurance, which are £6, £12 and £15 a month. The amount you will have to pay a month for Orange mobile phone insurance will be governed by the value of your mobile or smart phone. Generally speaking an ordinary mobile phone or a budget range smartphone up to the value of around £100, will cost the lower of the Orange mobile phone insurance prices. If you have a top of the range smartphone, like an iPhone or the latest Blackberry, Nokia or Samsung – they will be in the £15 a month charging bracket; with other models costing just £10 a month to insure.
The basics of Orange mobile phone insurance
Orange mobile phone insurance prices might not be the cheapest you can find, but they do offer exceptional value compared to other mobile phone insurance offers, when you consider what is automatically and fully covered by their Orange Care plans. The three headlines as to what is covered by Orange mobile phone insurance are: Loss, Theft and Damaged.
Of those three headlines, the fact that they'll provide a replacement phone even if you've simply lost the one you had – is a massive plus for Orange mobile phone insurance. Even better, no matter which price you are paying for your Orange mobile phone insurance; £6, £12 or £15 a month – everyone receives the same level of cover. The only difference is in the excess you have to pay in the event of needing to claim on your Orange mobile phone insurance. For anyone on the £6 a month Orange Care plan – you will pay an excess of just £25, for those on the other two Orange Care plans, your excess will be £50.
Orange mobile phone insurance further details
The following explains in a little more detail how your Orange mobile phone insurance policy works. However, do take the time to have this fully explained to you by Orange when arranging your Orange Care cover. First of all, and in line with other major mobile phone insurance providers, Orange will aim to get a replacement phone despatched to you with 24 hours of you reporting one lost or stolen, so that it arrives with you within 48 hours of you contacting them.
If you are making a claim based on your phone having been stolen or maliciously damaged you must have reported it to the police before contacting Orange, as without the details as reported to the police, and the crime number you are given, they will not be able to process your claim. If your phone has been damaged, by any means, Orange will still send a replacement one out to you – but you will have to return the original/damaged one to them via the courier delivering your replacement. Ordinarily you have to report any loss, theft or damage to your phone within 48 hours.
However, if you are abroad at the time that the problem occurs, you can have up to 30 days to report it. That information is important as Orange will only deliver replacement phones to a UK address, so a problem occurring abroad is best left being reported to them until you are back in the UK. If you will be abroad for more than 30 days,report the problem to Orange as previoiusly described and then get someone to forward the replacement phone to you from the UK address the replacement is sent to. Finally here, Orange mobile phone insurance will also pay for a new SIM card and phone number and the costs of reconnecting you to the correct service plan.
Orange Care is also an extended warranty
Another feature making Orange Care an attractive option for Orange mobile phone insurance is that it also acts as an extended warranty for up to three years on your handset. So, when the short manufacturers guarantee has expired you're covered for at least another two years. This cover is for any electrical or mechanical breakdown in the handset, excluding a removable battery failure if the battery is older than 6 months. Another advantage of this extended warranty is that, in the event of having to claim for a damaged handset within 6 months of the Orange mobile phone insurance contract commencing – you will not be charged the relevant excess.
You are covered against theft. If it is stolen, it will be replaced.